How to Beat Depression and Anxiety & Become a Leader Worth Following with Brigham Dickinson
TL;DR: In this episode of the Service Business Mastery podcast, Tersh Blissett and Josh Crouch interview Brigham Dickinson, founder of PowerSeal and Pros. They discuss the importance of resilience, overcoming stress and anxiety in service businesses. Brigham shares his experiences in hiring and training customer service representatives (CSRs) and the impact of providing exceptional […]
Addressing Labor Shortage & Inefficiency: Expert Insights from Jeff Plant
Jeff Plant, a seasoned expert in the contracting industry, is here to share his valuable insights on addressing labor shortages and inefficiency. With years of hands-on experience, Jeff has navigated the challenges faced by service managers and developed effective strategies to improve efficiency in the field. Drawing from his extensive background, he offers a unique […]
Empowering Women in HVACR: Ruth King Reflects on 20 Years of Progress
“We need to raise a million dollars so that we never, ever have to worry about a woman who wants to get into this industry and doesn’t have the money to go to school.” —Ruth King When Ruth King and friend set out to find other female technicians in the HVACR industry in 2002, […]
Start Them Young: Addressing the HVAC Labor Shortage Problem w/ Lenny Diaddario and Dustin Blackstone
“There’s a place for both [digital & traditional tools]. I think it’s the new VR style, it’s gonna hit a certain generation, but it’s not gonna be the same as a true hands-on experience. It gives you the basis for then stepping out there and there’s still gonna be that requirement of that hands-on training.” […]
How to Leverage Extended Warranties to Create Loyal Customers and Increase Revenue w/ Kevin Thornton
“We’re extremely flexible in the number of warranties and the number of options we have because we want to make sure that we’ve got options that fit the dealers… if it’s a Chuck in a truck or if it’s a really large, multi-location dealership.” — Kevin Thornton Are you a contractor seeking just any method […]
Maximize Your Revenue, Lead Conversion, & Digital Marketing ROI with Jon Torrey
“The trades deserve better data so that’s what we’re getting focused on.” —Jonathan Torrey Listen to the complete episode here: How to Effectively Understand and Leverage Your Data with Jon Torrey of Searchlight Advertising Are you struggling with understanding your business data? Even when using a top-notch CRM system, service organizations still perform a lot…...
Simplifying and Organizing Your Finances for a Small Business
”We wanted to make a simple, all-in-one product, all-in-one subscription, and remove all the limits we can. So, I don’t care how many receipts you want to upload into our system. Do it.” — Garrett Baird Listen to the complete episode here: Are You Struggling with Organization and Financial Management? Organizing your financial documents can […]
How to Start Generating Ductless Leads Online with “The Ductless Marketing Gal”, Michelle LaFrance
”Videos are the most versatile and powerful marketing tools you have.” – Michelle LaFrance Listen to the complete episode here: Do you want to WIN in ductless sales in 2022 and beyond? Then you need a competitive marketing strategy. Are you looking for ways to differentiate your service business from the competition and dominate the […]
E-Commerce Strategies for Contractors with The Sprinkler Nerd, Andy Humphrey
”Stop discounting and start adding value.” — Andy Humphrey Listen to the complete episode here: How To Win In The E-Commerce World In a world that’s becoming dominated by e-commerce, YOU have the ability to find great success (and revenue) by learning how to market and grow your brand online. Andy Humphrey, an irrigation technology…...
